City & County Reopen Homelessness Prevention Hotline


Allegheny County and the City of Pittsburgh have reopened the hotline for the Homelessness Prevention & Rapid Re-Housing Program (HPRP), which provides financial assistance and services to homeless individuals and families, as well as those who would become homeless without assistance.  Residents may call 1-877-350-HPRP to see if they qualify.

More than 470 people who applied to the program since it was launched in October have been assigned to lead agencies to work through the qualification process. Of those, 233 are currently enrolled in the program, meaning they met the qualifications and are receiving financial assistance, such as rental payments, rental arrearage payments, security deposits, utility payments, utility arrearage payments, and utility deposits. Sixty-eight cases were determined to be ineligible, and the remaining individuals are working through the qualification and needs-
assessment process.

Individuals and families can call the HPRP Hotline, 1-877-350-HPRP (4774), from 8:30 a.m. to
4:30 p.m., Monday through Friday. Information on the program is also available here.
In order to qualify for assistance under the program, participants must be homeless or about to
become homeless. In addition, households must be below 50 percent of the area median income,
which for a family of four is $31,250, and must have no other housing options or financial
resources to obtain housing.